ARMCC: Error: C9555E with FlexNet Licensing error:-140,148

Information in this knowledgebase article applies to:

MDK v5.24 and newer versions
ARMCC compiler toolchain v5.06u5 and newer
ARMCLANG compiler toolchain v6.7 and newer
Flexnet floating license

SYMPTOM

After updating to MDK version 5.24, or DS-MDK version 5.27 compiling a project fails. The FlexNet license server reports the following licensing error messages:

When using Arm compiler version 5.06u5:

compiling MySourceFile.c...
Error: C9555E: Failed to check out a license.Bad message command.
Feature:       mdk_pro_compiler5
License path:  8224@MyFlexLicenseServer;
FlexNet Licensing error:-140,148
Check that your license details are correct in the License Management dialog of MDK. Additional information is available at:
 http://www.keil.com/support/man/docs/license/license_management.htm
 If you need further help, provide this complete error report to your supplier or license.support@arm.com.
 - ARMLMD_LICENSE_FILE: '8224@FlexLicenseServer'
 - LM_LICENSE_FILE: unset
 - ARM_TOOL_VARIANT: unset
 - ARM_PRODUCT_PATH: unset
 - Product location: C:\Keil_v5\ARM\sw\mappings
 - Toolchain location: C:\Keil_v5\ARM\ARMCC\Bin
 - Selected tool variant: mdk_pro_flex
 - Checkout feature: mdk_pro_compiler5
 - Feature version: 5.0201701
 - Flex error code: -140
Product: MDK Professional 5.24 (Flex)
Component: ARM Compiler 5.06 update 5 (build 528)
Tool: ArmCC [4d3621]

(Alternative licensing error codes could be A9555E, L9555E, or Q9555E)

When using ArmM compiler version 6.7:

compiling Blinky.c...
ArmClang.exe: error: Failed to check out a license.Bad message command.
Feature:       mdk_pro_compiler5
License path:  8224@MyFlexLicenseServer;
FlexNet Licensing error:-140,148
ArmClang.exe: note: Check that your license details are correct in the License Management dialog of MDK. Additional information is available at:
 http://www.keil.com/support/man/docs/license/license_management.htm
 If you need further help, provide this complete error report to your supplier or license.support@arm.com.
 - ARMLMD_LICENSE_FILE: '8224@MyFlexLicenseServer'
 - LM_LICENSE_FILE: unset
 - ARM_TOOL_VARIANT: unset
 - ARM_PRODUCT_PATH: unset
 - Product location: C:\Keil_v5\ARM\sw\mappings
 - Toolchain location: C:\Keil_v5\ARM\ARMCLANG\Bin
 - Selected tool variant: mdk_pro_flex
ArmClang.exe: note:  - Checkout feature: mdk_pro_compiler5
 - Feature version: 5.0201703
 - Flex error code: -140
Product: MDK Professional 5.24 (Flex)
Component: ARM Compiler 6.7
Tool: armclang [5c9efc00]

Other variants of license error messages are:

Failed to check out a license.Bad message command.
Failed to check out a license.Version of vendor daemon is too old.
Flex error code: -83.
Flex error code: -140.

CAUSE

The Arm compiler version 5.06u5 (and later) as well as the Arm compiler version 6.7 (and later) absolutely need FlexNet license server version 11.14.1.0 or later. This was already announced in the ReleaseNotes of MDK 5.23.Using older versions of FlexNet (formerly called FlexLM) causes licensing errors.

RESOLUTION

Resolve this issue by:

Check the FlexNet licensing server version
Verify the license server is running
Update the FlexNet license server

Note: FlexNet version 11.14.1.0 or later is required for:

MDK versions 5.23 and later
Arm Compiler 5.06u5 and Arm Compiler 6.7 and later - see FlexNet versions in the compilation tools for details.

FlexNet version 11.14.1.0 and later remain backwards-compatible with older versions of MDK and Arm Compiler

CHECK THE LICENSING SERVER

There are 3 main ways to verify server information:

Ask your license administrator

Use the lmutil command line tool found at C:\Keil_v5\UV4\FlexNet\lmutil.exe . The invocation syntax is:

lmutil lmstat -c Port@LicenseServer

The example below shows a server version 11.12.1, which is too old:

C:\Keil\UV4\FlexNet>lmutil lmstat -c 8224@MyFlexLicenseServer
lmutil - Copyright (c) 1989-2016 Flexera Software LLC. All Rights Reserved.
Flexible License Manager status on Tue 5/9/2017 17:41

[Detecting lmgrd processes...]
License server status: 8224@MyFlexLicenseServer
    License file(s) on MyFlexLicenseServer: C:\Flex-Server\license_valid.dat:

   MyFlexLicenseServer: license server UP (MASTER) v11.12.1

Vendor daemon status (on MyFlexLicenseServer):

    armlmd: UP v11.12.1

Use the lmtools.exe GUI tool (Windows only)
You can find this tool in the MDK directory ..\Keil_v5\UV4\FlexNet. Start it with a double click and select the items marked in red.

Then select the tab Server Status and press the button Perform Status Enquiry. You will see the same output as with the commandline tool lmutil lmstat above.

UPDATE THE FLEXNET LICENSE SERVER

If the FlexNet version is older than 11.14.0.1, perform these steps for a smooth update:

Shut down the FlexNet license server.
Update the files. FlexNet Publisher is part of the MDK install. MDK version 5.23 shipped with version 11.14.1.0. Copy all the FlexNet license server files for Windows from the folder: C:\Keil_v5\UV4\FlexNet\*.* to a folder on the server.
Note: The latest FlexNet License Server tools are also available on developer.arm.com for other hosts platforms.
Start the FlexNet license server.

MORE INFORMATION

Refer to FlexNet Publisher Setup (Server) in the Licensing User's Guide.
Refer to List of the licensing error and warning messages in the Errors and Warnings Reference Guide.
Refer to FlexNet versions supported in the Migration and Compatibility.
See the License Management | License Server Management Software on the Arm Developer
website to download the latest software

ARMCC: Error: C9555E with FlexNet Licensing error:-140,148

SYMPTOM

CAUSE

RESOLUTION

CHECK THE LICENSING SERVER

UPDATE THE FLEXNET LICENSE SERVER

MORE INFORMATION

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