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LICENSE: Server Start Failed. The Server May Already Be Running!!


Information in this knowledgebase article applies to:

  • Flexnet Publisher (License Server)

QUESTION

I have installed the FlexNet License Server on my Windows Server and have configured it with LMTOOLS so that it will run as a service.

When I try to start the FlexNet license server, I get the error message:

Server Start Failed. The Server May Already Be Running!!

In the Windows Event Viewer, I see the error "Access is denied":

How can I solve this problem?

ANSWER

Depending on your Windows server configuration and the FlexNet installation path, the FlexNet server seems to miss some access rights to start successfully.

Solution 1

Windows services are usually started under the account Local Service. You should make sure that the account Local Service has full access rights to the FlexNet installation folder and all files in it.

Open the Folder properties (in this example 'Flex Server') and select the tab Security.

If the list of Group or user names does not contain LOCAL SERVICE, press the button Edit and then the button Add to add the 'user' LOCAL SERVICE to this list. Give it full access rights:


Solution 2

An alternative way to solve this issue might be to start the FlexNet license server under a different account. You could go to the Windows Services:

Then select the Flexlm Service 1 (or the service name you have used in LMTOOLS) and open the Properties for it:

You can then select the Local System account or a different account for the FlexNet service, which must have sufficient access rights for this service.

MORE INFORMATION

SEE ALSO

Last Reviewed: Wednesday, February 20, 2019


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