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Cannot download any package with the Pack Installer at all

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Author
Dennis Stumpf
Posted
25-Feb-2018 13:59 GMT
Toolset
None
New! Cannot download any package with the Pack Installer at all

When I first start up the Pack Installer, everything works fine and as expected. It downloads all the pack descriptions, detects old versions and sets up everything so I only have to Install or update packages. But no matter what I do, and which specific package I choose, I always get the same error message:

"Cannot download file http://www.keil.com/pack/XXXX: Cannot download URL (connection interrupted)"

with XXXX being the chosen package. Nothing works at all, only when I manually download the packages directly from the link and import them. But that's not what I want to do for everything, so I want to know what Problem I am facing here and possibly how to fix it.

Thanks in advance!

Author
Dennis Stumpf
Posted
25-Feb-2018 14:51 GMT
Toolset
None
New! RE: Cannot download any package with the Pack Installer at all

Sry I made a mistake: the toolset is ARM!

Author
Westonsupermare Pier
Posted
25-Feb-2018 17:40 GMT
Toolset
None
New! RE: Cannot download any package with the Pack Installer at all

Use of proxies or caches on local network?
Use of AV or other software interfering with normal computer operation?
Administrative rights on the account?
Keil installed in "Program Files"?

Author
Kevin from Support
Posted
26-Feb-2018 20:14 GMT
Toolset
None
New! RE: Cannot download any package with the Pack Installer at all

Hello Dennis,

from your PC, can you ping http://www.keil.com ? If not, please check with your IT group about firewall settings / windows defender settings / etc.

Author
Thorsten Lenz
Posted
15-Mar-2018 13:20 GMT
Toolset
None
New! RE: Cannot download any package with the Pack Installer at all

I have the same problem.

- ping keil.com --> no Answer (college could downlad packs with PackInstaller and ping has no answer too)

Author
Westonsupermare Pier
Posted
15-Mar-2018 19:48 GMT
Toolset
None
New! RE: Cannot download any package with the Pack Installer at all

Step outside the walled garden

Author
Stefan Olsson
Posted
13-May-2018 10:47 GMT
Toolset
ARM
New! RE: Cannot download any package with the Pack Installer at all

I have the same problem
I have added
C:\Keil_v5\UV4\PackInstaller.exe
C:\Keil_v5\UV4\UV4.exe

To the windows defender firewall exception and also tried to run UV4.exe as an administrator

But it still refuse to download any packages
(ARM::AMP and Keil.LPC1700_DFP.2.4.0.pack)

Regards

Author
Chen Tang
Posted
14-May-2018 12:10 GMT
Toolset
ARM
New! RE: Cannot download any package with the Pack Installer at all

as a workaround, you can download packs directly from here
http://www.keil.com/dd2/Pack/

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