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uLink - conflict with other USB HIDs?

I have been having major grief with my uLink2 of late, rendering it virtually unusable!

:-(

I've had it about 4 months with just the usual occasional annoyances of lost comms - then it just went totally stupid!

I'm working with an STM32 target, downloading an AXF file.

After clicking the 'Load' button, I get the 'USB communication failure', or uVision will hang.

Other projects, and earlier versions of the same project, would work fine - it seemed to be something specific to the particular AXF file!

The same AXF file would work fine on another PC of mine, and my Client was able to use it OK - so then it looked like something funny with the particular Toshiba P300 Laptop.
But then, on a visit to the Client, it was fine on that Toshiba!

I have now just stumbled on something: it seems that the uLink2 behaves fine on the Toshiba provided I remove all other USB HIDs (mouse, keyboard)

So, has anyone else had similar troubles with a uLink2?

Or, if you are having trouble with your uLink2, have you tried disconnecting all other USB HIDs?

Do any of the USB experts here have any ideas what might be going on?

Sorry for the rambling, but it's been one of those issues...