Keil is a
member of the Better Business Bureau and the BBBOnline Reliability
Program which requires us to:
Have a satisfactory complaint handling record with the
BBB.
Agree to participate in the BBB's advertising self-regulation
program, and correct or withdraw online advertising when challenged
by the BBB and found not to be substantiated or not in compliance
with our children's advertising guidelines.
Agree to abide by the BBB Code of Online Business Practices,
and to cooperate with any BBB request for modification of a website
to bring it into accordance with the Code.
Respond promptly to all consumer complaints.
Agree to dispute resolution, at the consumer's request, for
unresolved disputes involving consumer products or services.
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