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Company Beliefs

At ARM, we believe:

  • We should guarantee our products and services based on our customers’ expectations. Our customers should always feel that we take good care of them.
  • Each employee should personally benefit from working at ARM: both financially and intellectually. We want a well informed, above average staff that is eager to meet new challenges and willing to exceed expectations.
  • Our customers are well-informed engineers. They carefully weigh the advantages and disadvantages of each product available and continually choose Keil. We embrace their confidence.
  • An informed customer is our finest resource. If there is a slip in delivery schedule, the customer should be informed. If there is a delay researching a problem, the customer should be informed. If there is a new product release, the customer should be informed.
  • We will continuously improve our personal skills, education, and qualifications and build a stronger company that responds to our customers' needs more expeditiously.
  • We should first listen to customers' needs. Our attention to customer requests may yield a quicker solution, a new product idea, or even a sale.
  • It is easier to perform a quality job the first time. A job that must be re-worked wastes time and tarnishes the identity we have with our customers.
  • We should project a professional image in every interaction with a customer.
  • Each employee is entitled to a work environment that is safe, that promotes meaningful work, that provides fair compensation, and that encourages creativity, growth, and fun.

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